All in-stock orders (both standard and expedited) are processed within 1-2 business days. Note: if you place an order after 12pm IST on a Friday, your order may not be shipped until the following Monday.

Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. But orders are cancelable for an hour after they are placed. If you have an Sincerely Trish account, login, click “Cancel Order” on your My Orders page before placing a new one. If you don’t see a link, our warehouse is already packing up your shipment so we cannot cancel or change it in any way. If you have any questions, please send us an email.

Usually if a size is out of stock, you will not be able to add an item to your shopping cart.  If we’re planning to restock your size, you’ll see an option to add your email to a waiting list. Just click the “Waitlist” button and we’ll send you an email notification when it’s back in stock. If a product is out of stock, and you don’t see a “Waitlist” button, we haven’t made plans to restock that item just yet. We may receive some stock through orders returned to our warehouse, so definitely check back in the future.

In general, it is best to start with your regular size. If you’re not sure which size will work best for you, send us a note to our email for additional advice. And remember, if the fit doesn’t work out the first time we will be more than happy to exchange if it is in-stock.

Creating an account enables you to manage your orders, your personal information and your credit and giftcards.

We use your phone number if there are any questions regarding your order. Also, your number may be used by the delivery company to reach you.

Currently we accept MasterCard, VISA, Discover, via PayPal And we will be adding more options in the (near) future.

You can, but in order to do so, you will need to enter in the coupon code prior to checkout. The credit will be applied upon checkout.

After you’ve placed your order you will receive an Order Confirmation by email. We will process your order as soon as humanly possible. If you place your order before 5 pm on weekdays, your order will be shipped the very same day. Once your order has been dispatched, you will receive an email with a link that enables you to track and trace your order. On our website, under Account, you can check the status of your orders.

Once your order has been shipped you will receive an email with a link that enables you to track and trace your order. Most items will arrive 5-7 days after purchase. We will not accept any responsibility for late deliveries due to circumstances outside of our control. We will try to inform you of any unexpected delay.

We work with fixed shipping fees per order, regardless the number of items you purchase. Once you have selected the shipping destination, the shipping cost will be shown.